Privacy Policy

This translation is intended to aid understanding. Only the German version is legally binding.

For the website ovemio.com and the software Ovemio.

1. Controller

Peter Pesch · c/o Impressumservice Dein-Impressum
Stettiner Str. 41, 35410 Hungen, Germany
E-mail: info@ovemio.com · Contact form

2. This website

No analytics, no third-party services, a single cookie

This website does not include any analytics tools and does not load any fonts, scripts, videos or images from third-party servers. Everything you see here comes from our own server. So nothing about you is reported to third parties.

There is a single cookie: if you choose a different language via the language selector, xxo_lang remembers this choice for one year. It contains only the language code (such as en), nothing else — no identifier with which a visit could be recognised. It is only set when you actually change the language; anyone who changes nothing receives no cookie.

That is why there is no cookie notice and no consent request: a cookie that provides exactly the service you have just requested does not require consent under § 25 para. 2 no. 2 TDDDG. You can delete it at any time in your browser — the language will then again follow the setting of your device.

Server logs

When the page is accessed, the server processes technically necessary data: IP address, time, address accessed, amount of data transferred, browser identifier. They serve secure operation and the defence against attacks.

Legal basis: Art. 6 para. 1 lit. f DSGVO (GDPR) (legitimate interest in trouble-free operation). The logs are deleted after no more than 14 days.

Contacting us

If you send us an e-mail, we process your details in order to reply. Legal basis: Art. 6 para. 1 lit. b or lit. f DSGVO (GDPR). We delete the message as soon as the matter has been concluded and no retention obligations prevent this.

3. The software Ovemio

What the app does NOT do

The app contains no content — no channels, no films, no playlists. The access data of your sources do not leave your device. Which channels you see and what you watch remains on your device — unless you use synchronisation between your devices. In that case, profiles, history and preferences are stored encrypted on our server, under an identifier that does not allow any conclusions to be drawn about your person. The key for this is derived from your licence key. We do not analyse this data.

Identifier instead of name

The app does not create a user account. From the access data of your playlist, it forms a hash value (SHA-256) and uses this as an identifier. The access data cannot be calculated back from it; no name, postal address or e-mail address is collected for this.

Which data for what purpose

PurposeDataLegal basis
Licence & activation Identifier, licence key, device identifier and type, device name, app release, time of last use Art. 6 para. 1 lit. b DSGVO (GDPR) (contract)
Synchronisation between devices Profiles, history, preferences — as a data block under your identifier Art. 6 para. 1 lit. b DSGVO (GDPR)
Support chat Identifier, your display name (by default the user name of your access, as soon as you open support), content of the messages — end-to-end encrypted, only you and your support contact can read them Art. 6 para. 1 lit. b DSGVO (GDPR)
Error reports Device model, operating system, app release, technical log of the app, your description Art. 6 para. 1 lit. f DSGVO (GDPR) or lit. a in the case of express sending

Error reports

Reports are either triggered by you or sent automatically after a crash. They contain technical information about the device and the log of the app — no access data and no information about what you have watched. We delete them as soon as they have been evaluated, at the latest after twelve months.

Automatic transmission can be switched off in the settings.

Your provider's playlists

If you enter a playlist, the app connects directly to the server of this provider. This connection does not run via us; we learn neither the address nor the access data nor the content retrieved. The respective provider is responsible for the data processing there.

Other services

4. Disclosure to third parties

Data is only disclosed insofar as this is necessary for the performance of the contract (for example to the payment service provider when purchasing a licence) or we are legally obliged to do so. Data is not sold.

If a partner distributes the app under its own name, this partner sees the support messages and licences of its own customers — and only these. The areas are technically separated.

5. Storage period

We store personal data only for as long as is necessary for the respective purpose or as required by statutory retention periods (in particular under commercial and tax law).

6. Your rights

You have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and a right to object (Art. 21 DSGVO (GDPR)). You can withdraw any consent you have given at any time with effect for the future.

To do so, please contact the address given above. To assign your request, the identifier of your installation is helpful; you can find it in the app under Settings.

Irrespective of this, you have a right to lodge a complaint with a supervisory authority — the authority responsible for us is the Hessian Commissioner for Data Protection and Freedom of Information.

7. Security

Transmission is encrypted throughout (TLS/HTTPS). Administrative access is protected by two-factor authentication; access is logged.

8. Changes

We adapt this policy when the processing changes. The version published here at the relevant time applies.